Hi @Former-Member,

I've just been reading through your posts overnight, and am so sorry to hear that you are feeling hurt  

It is a limitation of online forums sometimes, that we can't always provide the level of support, one to one support or instant response that you might be looking for. I wonder if you might be interested in chatting to our peer workers  in a 1:1 peer support session via phone or webchat during those times when you feel you need more support? Is that something you would be interested in?

In terms of using the support button, it's something we encourage all members to do when they want to show support, but may not be up to responding or want to show that they are listening. At the moment, lots of people are carrying some big things with their mental wellbeing and the complexities of lockdowns etc, and that's okay. It is definitely not a reflection on you

I'm hearing that it feels like there hasn't been the level of response that you are looking for, and I can assure you that there has been nothing on our end preventing this We always want our forum members to feel supported, and I am really sorry to hear that it hasn't been feeling that way at the moment.

Reading through the other posts that have been made here, we can see how valued you are in this community I hope in those times when you feel you need more support, that you can reach out to the Peer Support Team or Help centre.

Take care EOR